Our Service Policy
When things don't work the way they should, we're here for you. 24/7/365 support, complimentary service visits, and warranties make sure you can enjoy your tech year round.
Complimentary Post-Install Service
3 Months of Free Service Visits
We want you to enjoy your new systems, not worry about troubleshooting them. Our technicians will come out to your site and perform the necessary steps to get our systems working the way they should, no matter how long it takes. No charge for visits within the first 3 months.
3 Months of Free 24/7 Support
Tech issues can happen at any time, which is why we have a dedicated 24/7/365 USA-based support team to help you at any time. No scripts, no automated system, no transferring; when you call, you'll immediately connect to a tech expert. If we can't quickly solve your issue over the phone, we'll schedule a service visit. No charge within the first 3 months.
1 Year Labor Warranty
We stand by all our installations. If we didn't install it correctly, we'll make it right. Any devices, cables, or systems that have issues related to improper installation, we'll fix them for no charge within the first year.
Service visits and 24/7 support are still available to our clients outside of the first 3 months, and are charged at our standard rates.
We can't wait to work with you.