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How It Works: Clients

Our Process

Many people have a go-to mechanic or plumber. We want to be your go-to tech team.

Our goal is to “create experiences that make people happy,” and technology is the medium we use to do that. Our projects are not centered around technology, they are centered around our clients. Our favorite part of the project is to see the smile on the faces of our clients when they try out their system for the first time.

Network Wiring in Durham, NC | Elevate Technologies

Efficiency

Our engineering roots puts efficiency at the forefront of our values. We love using products that deliver an incredible performance at an affordable price, focusing on producing the best price-to-performance ratio. With us on your team, you can rest assured that your home or business will be a highly functional well-oiled machine by the time we’re done with it.

Home Pre-Wire in Durham, NC | Elevate Technologies

Flexibility

Technology is one of the fastest evolving industries in the world. Your technology should be just as easily adaptable, so you can always have the latest features without scrapping thousands of dollars’ worth of outdated devices. Our approach to your home or business technology is centered around efficiency and flexibility.

Speaker Installation in Durham, NC | Elevate Technologies

Performance

Reliably delivering incredible experiences is the ultimate purpose of the technology we install. We aim to deliver that “wow” factor on every system we provide. We love using products from brands that consistently produce high-performing products at the most affordable prices on the market. If it doesn’t put a smile on your face, it’s not the right product.

Custom Home Tech in Durham, NC | Elevate Technologies

Tailored Solutions

We don’t have any exclusive relationships with any manufacturer, distributor, or partner. We pride ourselves on giving you the best solutions for your needs, and that means shopping around different providers for the perfect product at the best price. There is no default product for all our clients; we take a hands-on approach that ensures you’re getting the tech that fits you and only you.

Our Service Policy

When things don't work the way they should, we're here for you. Remote support, complimentary service visits, and warranties make sure you can enjoy your tech year round.

Complimentary Post-Install Service

3 Months of Free Service Visits

We want you to enjoy your new systems, not worry about troubleshooting them. Our technicians will come out to your site and perform the necessary steps to get our systems working the way they should, no matter how long it takes. No charge for visits within the first 3 months.

3 Months of Free Remote Support

Sometimes tech issues just need a quick fix. Text, email, and phone support is available for all our clients. If we can't quickly solve your issue over the phone, we'll schedule a service visit. No charge within the first 3 months.

1 Year Labor Warranty

We stand by all our installations. If we didn't install it correctly, we'll make it right. Any devices, cables, or systems that have issues related to improper installation, we'll fix them for no charge within the first year.

Service visits and phone call support are still available to our clients outside of the first 3 months, and are charged at our standard rates.

We can't wait to work with you.

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